Life Gets Busy, Let Us Clean Your Carpets!

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Residential Carpet Cleaning

Cumberland Cleaning Company focuses on providing the best quality to all of our customers through our carpet cleaning services. In your home or business, we use the Hot Water Extraction process (steam cleaning). Hot water extraction is the ONLY carpet cleaning method recommended by Shaw, Mohawk, and other leading carpet manufacturers. With water reaching 220 degrees, hot water extraction is still the only method that cleans deep into the carpet fibers and sanitizes the carpet as it cleans. Typical drying times range from 4 – 6 hours depending on the thickness of the carpet fibers, how soiled the carpet fibers are, etc. We recommend turning the Air Conditioning system on and turning on all the ceiling fans to accelerate the drying time. Our professional steam cleaning process will improve the appearance of your carpet, extend the life of your carpet, improve the indoor air quality, and remove stains other carpet cleaners can’t get out. We are the best solution for professional carpet cleaning in the Upper Cumberland.

Our 10-step Process:

Pre-inspection
Pre-spray traffic areas
Pre-treat stains
Move lighter furniture
Thoroughly rinse carpet fibers
Extract carpet
Place blocks / plastic tabs under furniture
Apply post-cleaning treatment to any stains that were not removed
Apply Carpet Protector (additional charge)
Post-cleaning walkthrough

Commercial Carpet Cleaning

Your commercial carpet installation is a significant investment, both in monetary terms and overall facility image. A consistent and effective carpet maintenance program can preserve the facility’s image and dramatically extend the life of your carpet investment. Proper, consistent carpet maintenance is critical to extending the life of the carpet, sustaining optimum performance and appearance levels, and maintaining a healthy indoor environment within your facility. Cumberland Cleaning Company encourages facility managers, designers, maintenance personnel and all who are responsible for the commercial carpet maintenance to develop and undertake a complete maintenance program for their commercial facilities.

Why Choose Cumberland Cleaning Company

We strive to provide "World Class Service with Small Town Pride" to all our customers. Our goal is to have the highest ratings with Google, Facebook, the BBB, and others because we focus our service around the customer experience. Cumberland Cleaning Co. provides a 30-day Warranty on all Services! Our technicians are uniformed, trained, certified, insured, and bonded for your safety and confidence.

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FAQ's (Frequently Asked Questions)

Are your products safe for my children and pets?

CCC's commitment to the cleaning industry is to lessen the impact of toxic chemicals on the environment and to our customer's health. We believe that we have an obligation to maintain the highest level of quality and safety in all of our cleaning products. All of our cleaning products are soap free, detergent free, odorless, hypo-allergenic, non-toxic and biodegradeable with no VOCs. Our products dissolve, break down, and remove the detergents, shampoos and sticky residue our competitors left that causes rapid re-soiling. Our products are Certified by Green Seal® and The Carpet & Rug Institute.

What type of guarantee do you offer?

Cumberland Cleaning Company offers a 100% money-backed guarantee. If you are not satisfied with your service experience we will cheerfully return and correct the problem at no charge. If you are still not impressed, the service is free. Your satisfaction is guaranteed!

What do I need to do to prepare for the cleaning?

Here are some suggestions that will help both of us as you prepare for your cleaning. Please remove any small items such as magazine racks, floor plants, etc. from any areas that are going to be cleaned. Please remove all breakable items from furniture that will have to be temporarily moved, cleaned under, and placed back. Computer equipment, china cabinets, sectional sofas, entertainment centers, antique and fragile furniture cannot be moved. However, the carpet underneath such items can be cleaned were sufficient room is available, or we can edge right around the base.

What do I need to do after the cleaning?

Please leave all of the ceiling fans on and place your airconditioners thermostat between 68F-70F. Please leave any plastic "tabs" and "blocks" under your furniture for 48-hours after the cleaning. Use extreme caution when walking from the damp carpet to any hard surface area. Your carpets should be completely dry in 4 to 8 hours.

Are your Technician's bonded and insured?

Yes our Technician's are uniformed, trained ,certified, insured and bonded for your safety and confidence. Upon request we would be pleased to provide you with that documentation. You deserve no less.